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Our parent company is Final Host Internet Services which provides Web Hosting,
Web Design and Ecommerce
National and International clients.
The company Final Host Internet Services was founded in the beautiful
city of Victoria, BC, by Lorrie Clark in 1998. The
company has been rapidly growing ever since ... read
Our services are delivered to you via a
state-of-the-art facility where all your information is stored
privately & securely using complete Chubb monitored security
are currently located in the Milwest Centre, where construction
began in 1991. At an estimated cost of $10 million dollars, the
Milwest Centre was built to withstand hurricane-force winds of up
to 135 km/h.
The building was also designed to be functional after 9.5
earthquakes, 1.5 times the normal specifications for such a
facility. (Note: the largest earthquake recorded was 9.3 on the
Richter scale, during the early 1900's in Alaska.) One of the most
disaster-resistant facilities on the planet, our facility has earned the
reputation as the 'Fort Knox' of the North.
Engineers from Japan and California were consulted to ensure
the buildings stability.
- The building's foundation is located on solid igneous rock,
penetrating 22 km deep into the earth's crust.
- It is located 35 meters above sea level, safe from tsunamis,
and water tables. In addition, water sensors strategically
located within the premises that alert the off-site monitoring
station of any water presence in the facility.
- The facility is a steel I-beam structure and has been built
to withstand 135 km/h wind. The roof was built with channels
to eliminate the possibility of it being lifted by strong
winds. (Note: the highest recorded wind in BC is 122 km/h;
highest recorded wind offshore was 132 km/h at Race Rocks.)
- The facility does not use natural gas (disaster prevention)
and there are no gas lines within 150 meters of the building.
The facility is equipped with a building-wide uninterrupted
power supply (UPS) backed up by a power generator. If the power
fails, the UPS batteries (50 KVA) continue to provide power to all
essential circuits located throughout the facility. The UPS
batteries will last for 30 minutes; however, within 8 seconds of
any power failure, the power generators take over the delivery of
conditioned power throughout the building.
There are four backup power generators (rated at 300 KVA, 275
KVA, 100 KVA, 50 KVA, respectively) located throughout the
facility. The power generators are tested monthly under full load
to ensure their readiness. All backup systems are set to run at
75% maximum capacity. There are enough generator supplies and
diesel fuel on hand to make the building self sufficient for 7
days. Refueling can be accomplished by helicopter if roads are
The facility has one of the most sophisticated fire suppression
and alarm systems in the world, composed of sensors and pre-action
zoned sprinklers. There are hundreds of sensors in place to detect
fire, heat, smoke, and ion particles. These sensors are integrated
into the facility's security system and are monitored by Chubb
Security on a 24/7 basis.
The fire suppression system is dry charged; under normal
operations, the fire suppression water pipes are vacuumed. Water
discharges very quickly from the water main, only on demand. This
is how it works:
The sensor detects fire
The sensor is checked
A comparison query is made to secondary
When confirmed, only the required sprinkler
Because the pipes are dry during normal operations, there is no
danger of damage through leakage or pipes bursting.
The system is checked and tested once a year by an independent
company. The facility is also inspected annually by the Fire
Smoking is strictly prohibited inside the facility.
Walls throughout the facility are unfinished to reduce the
combustible fuel load to less than 1.5 lbs per square foot of
floor space. (Note: the average combustible fuel load in
commercial buildings is usually 10 times this amount.)
In addition to water suppression, the facility utilizes a
state-of-the-art fire suppression system using an advanced
compound called 3M Novec 1230 Fire Protection Fluid to safeguard
important documents and equipment.
The electronic data centers have CO2 fire suppression.
Access to the facility is restricted and entry is by
appointment only. All visitors must have a reason to be on the
premises; they must also sign in on arrival and sign out as they
leave. They are escorted at all times while in the facility. There
are no exceptions to this rule.
All outside doors are locked at all times. Entry to the
facilities is monitored by two security firms and all outside
doors are electronically monitored. Access through doors is
controlled either by palm scan or electronic key cards. The entire
building is fully monitored for intrusion, inside and out, with
motion and vibration sensors. Digital surveillance cameras are
also located throughout the building.
The facility has a complete Chubb monitored security system with
separate zones. Elements of the system include:
- Biometric Hand Readers
- Proximity Card Access
- Motion Sensors
- Glass Break Sensors
- Vibration Sensors
- Door Contacts
- Digital Video Surveillance
- 24 Hour off-site monitoring
All staff are screened for security and checked by the local
police and the Royal Canadian Mounted Police (Federal).
The security of your data is of the utmost importance to you,
and therefore it is of the utmost importance to us, as well.
The Milwest Centre, because of this location, building
structure and utilities, is designated as a post disaster centre
for the Victoria region by the Federal Office of Public Safety and
A helicopter pad is located on the roof of the building and is
inspected annually by Transport Canada.
Redundant, high-speed telecommunications are provided to the
building. These include fiber optic cables supplied by Telus, Big
Pipe Inc. and Group Telecom. Fiber optic services to the BC
Government's network are also available. In addition, there are
1200 telephone lines fed to the building; accordingly, T1
telecommunication lines can be easily deployed. Communications may
be expanded through the OCIPEP (located in the Milwest Centre) to
include VHF, UHF, HAM radio, and satellite communications.
In the event of a disaster and as the need arises, equipment
can be seized for such requirements as snow clearing if the access
to and use of the building is threatened.
The building has been supplied and equipped to be
self-sufficient for seven days. This includes drinking water, food
rations, portable cots, medical supplies and chemical toilets.